Last update: 25 september 2024

At Scentia Ignis, accessible from scentiaignis.com, we prioritize your privacy. This privacy policy outlines the types of information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Personal Information Provided by You

We collect personal information that you voluntarily provide when you interact with our website, including:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Billing addresses
• Debit/credit card numbers

Payment Data

To process your payments, we may collect necessary payment information, such as your credit card number and security code. You must ensure that all personal information you provide is accurate, complete, and up to date.

2. How We Use Your Information

We process your information for various legitimate business purposes, including:

• Facilitating account creation and login.
• Posting testimonials (with your consent).
• Requesting feedback about your experience on our website.
• Enabling user-to-user communications (with consent).
• Managing user accounts and keeping them operational.
• Fulfilling and managing your orders, payments, returns, and exchanges.
• Providing requested services.
• Responding to your inquiries and offering support.
• Sending you marketing and promotional communications.
• Delivering targeted advertising tailored to your interests and location.
• Conducting data analysis to improve our website, products, and services.

3. Sharing Your Information

We share your information only under specific circumstances, including:

• With Your Consent: If you give us specific consent to use your personal information.
• Legal Obligations: To comply with laws or legal processes.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.
• Service Providers: With third-party vendors and service providers who assist us in providing services, such as payment processing, data analysis, and marketing efforts.

We do not sell, rent, or trade your personal information for promotional purposes without your consent.

4. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect and store your information, enhancing your experience on our website.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your personal information, we will either delete or anonymize it, or securely store it for legal compliance.

6. Information from Minors

We do not knowingly collect data from or market to children under 18 years of age. By using our website, you confirm that you are at least 18 or that you are the parent or guardian of a minor who consents to the minor’s use of the website.

7. Your Privacy Rights

You have the right to review, change, or terminate your account at any time. Upon request, we will deactivate or delete your account and information from our active databases, though some information may be retained to prevent fraud or assist with investigations.

8. Updates to This Privacy Policy

We may update this privacy policy as necessary to comply with relevant laws. We encourage you to review this policy frequently to stay informed about our practices.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Email: scentiaignis.co@gmail.com
Website: www.scentiaignis.com